Trust & Safety
Our Commitment
FlierShip is committed to maintaining a safe, trusted environment for all users.
Identity Verification
We partner with third-party verification services to confirm identities. Fliers and Senders may be required to submit:
- Government-issued ID
- Selfie verification
- Address confirmation
Secure Payments
All payments are processed through Stripe, which provides:
- Fraud protection
- Dispute management
- Secure card handling
FlierShip never stores payment details.
User Ratings & Reviews
After each exchange, users rate each other. This helps maintain a transparent, trustworthy community.
Safety Guidelines
Users must:
- Meet in safe, public locations when exchanging items
- Comply with all local laws
- Avoid restricted items
- Communicate exclusively through the platform
Prohibited Conduct
Users must NOT:
- Exchange illegal or dangerous items
- Use the platform for harmful or fraudulent purposes
- Misrepresent their travel or request details
FlierShip’s Role
FlierShip:
- Does not transport items
- Does not handle physical exchanges
- Does not guarantee completion
- Provides tools and a trusted environment for users to coordinate