Trust & Safety

Our Commitment

FlierShip is committed to maintaining a safe, trusted environment for all users.


Identity Verification

We partner with third-party verification services to confirm identities. Fliers and Senders may be required to submit:

  • Government-issued ID
  • Selfie verification
  • Address confirmation

Secure Payments

All payments are processed through Stripe, which provides:

  • Fraud protection
  • Dispute management
  • Secure card handling

FlierShip never stores payment details.


User Ratings & Reviews

After each exchange, users rate each other. This helps maintain a transparent, trustworthy community.


Safety Guidelines

Users must:

  • Meet in safe, public locations when exchanging items
  • Comply with all local laws
  • Avoid restricted items
  • Communicate exclusively through the platform

Prohibited Conduct

Users must NOT:

  • Exchange illegal or dangerous items
  • Use the platform for harmful or fraudulent purposes
  • Misrepresent their travel or request details

FlierShip’s Role

FlierShip:

  • Does not transport items
  • Does not handle physical exchanges
  • Does not guarantee completion
  • Provides tools and a trusted environment for users to coordinate